Accessibility

Accessibility statement.

VerumLink is used by public agencies that answer to ADA Title II, so we hold our own site and our embedded form to the same standard we help our customers meet: WCAG 2.1 Level AA.

Last reviewed 10 November 2026.

What we have done

  • Semantic HTML with one main landmark, a skip link, and headings in order.
  • Every form control has a visible, programmatically associated label.
  • Full keyboard operation, with a visible focus ring on every interactive element.
  • Colour chosen for contrast: body text and secondary text meet 4.5:1, control borders meet 3:1.
  • Animations respect prefers-reduced-motion, and no content depends on motion to be understood.
  • Layout reflows at 200% zoom and down to a 320px viewport without sideways scrolling.

Where we are, honestly

  • The embedded feedback form has been tested with axe-core against WCAG 2.1 A and AA with zero automated violations across every step.
  • A manual screen-reader pass (NVDA and VoiceOver) and a 200% text-zoom review are in progress. Until those are complete we describe the form as built to WCAG 2.1 AA, not as conformant.
  • This marketing site has been built to the same rules but has not yet had its own independent audit.
Known limitations. Agencies choose their own brand colour, which we apply to the form. If an agency picks a colour with insufficient contrast we warn them in the portal, but we cannot guarantee a third party's choice. Where a map is enabled on an agency's form it is a third-party embed with its own accessibility behaviour; the form works without it.

Reporting a barrier

If any part of this site or the form is difficult to use with a keyboard, a screen reader, or at high zoom, tell us and we will fix it. Email support@verumlink.com with the page and what happened. We aim to reply within two business days.

If you need a copy of a document in another format, or help completing a form, use the same address and we will help directly.