Platform

From scattered channels to one record everyone can follow.

What VerumLink does today, and what we are building next. The form, the lobby QR codes and the inbox are live now. Routing rules and accreditation exports are on the roadmap, and each one is labelled below.

Live today 1 · Intake

Every channel lands in one inbox.

The website form, lobby QR codes and the iOS and Android app are live. Records staff enter after a phone call are coming later.

portal.verumlink.com / inbox

Illustration with demo data: feedback from the website form, the lobby QR code and the app lands in one agency inbox, is sent to the right people, and the resident gets a record number with an update in the app.

On the roadmap 2 · Routing

The right person sees it first.

  • Compliments to the named officer, their supervisor or the chief. You choose.
  • Complaints routed by category to the queue that handles them
  • Serious categories notify the agency head automatically
  • Test any rule before you save it
See which plan includes it
portal.verumlink.com / routing

Illustration with demo data: a compliment that names an officer goes to the officer, and a switch sends a copy to their supervisor.

On the roadmap 3 · Accreditation and reporting

Switch on your standards. Export in their format.

  • Texas: 614.022 signed complaints, TCOLE, TPCA
  • Campus: IACLEA. National: CALEA. And many more on request.
  • Each standard adds the form fields it calls for
  • Exports per body for any date range, plus analytics
What is covered
portal.verumlink.com / accreditation

Illustration with demo data: an admin switches on TCOLE, the complaint form gains a signature, a formatted report builds and exports as a file.

Live today 4 · Your brand, your team

It looks like your agency, not ours.

  • Add your logo and colours. We check button contrast for you.
  • Invite members to your portal
  • Each agency only ever sees its own records
Start free
BBP
Brazos Bend Police DepartmentCompliment or complaint
What would you like to share?
Compliment
Thank an employee
Complaint
Something went wrong
Your nameFirst and last
Continue

Illustration with demo data

See it with your own agency's name on it.

Start free and we will set up your agency with you.